Reviews
What guests say about Hotel Albert 1, Koning Albert I-laan 2/4 (’t Zand), 8000 Bruges.
Guests speak
What our guests say
92 %
of our guests rate their stay positively.
3,712 reviews on 9 platforms · via Customer Alliance
“It was actually a good experience staying in this city and at this hotel. If we come back, we’ll definitely stay at this hotel again.”
“Very nice”
“Definitely positive.”
Recent reviews
What guests wrote recently
358 reviews in English, newest first
“Our 4 days in Bruges was wonderful our hotel was very so close to the center and we were able to go back and forth to the hotel.”
- Location: Location was perfect
- Cleanliness: Room was very clean.
- Breakfast: Lovely breakfast served at our table.
›Reply from the hotel
Dear Brigitte, Thank you very much for taking the time to share your positive feedback and for awarding us perfect scores across all categories. We are delighted to know that your stay in Bruges was made even more enjoyable by the convenience of our location, allowing you easy access to the city center and the flexibility to return to the hotel as needed. Your appreciation for the reception, room quality, and overall cleanliness is greatly valued, as we strive to maintain high standards for our guests. Your willingness to recommend us is sincerely appreciated and serves as meaningful encouragement for our entire team as we continue working to ensure memorable and comfortable stays for all our guests. kind regards, Guest relations
“It was actually a good experience staying in this city and at this hotel. If we come back, we’ll definitely stay at this hotel again”
- Service: Very kind people
- Location: Bruges is really small. Everything is close, and being able to walk to the station is a big advantage.
- Breakfast: The breakfast was good, but as Mediterranean people, we missed having tomatoes, cucumbers, and olives. If those had been included, it would have been perfect!
›Reply from the hotel
Dear family, Thank you very much for sharing your positive feedback and for awarding us such high marks across all categories. We are delighted to hear that your experience in Bruges and at our hotel was enjoyable, and it is wonderful to know that the service and kindness of our reception team made a meaningful impression during your stay. Your comments about the location, with its convenient proximity to the train station and the ease of exploring the city on foot, are greatly appreciated. Your recognition of the cleanliness, comfort, and value offered is also sincerely valued. The prospect of welcoming you again on your next visit to Bruges is truly encouraging for our entire team as we continue working to ensure memorable stays for all our guests. Kind regards, Guest relations
“Very nice”
- Service: Very friendly
- Location: Easy access to train station with bus stop outside. Short walk to all major attractions
- Breakfast: Lovely service. Lots of good quality food. Delicious orange juice.
›Reply from the hotel
Dear Sir, Madam, Thank you very much for taking the time to share your feedback and for awarding us such high marks across the key aspects of your stay. We are pleased to know that you appreciated the warm welcome from our reception team and that our convenient location, with easy access to the train station and nearby attractions, contributed positively to your experience. Your remarks regarding the cleanliness of the hotel and your overall satisfaction are greatly valued. We also appreciate your feedback on the room and price, as it helps us to continue refining our services to better meet the needs of our guests. Your willingness to recommend us is sincerely appreciated and serves as meaningful encouragement for our entire team as we strive to provide memorable stays for every guest. Kind regards, Guest relations
“Definetely positive”
›Reply from the hotel
Dear Mr.Bartos, Thank you very much for taking the time to share your feedback and for awarding us such high marks across all categories. We are pleased to know that you had a positive overall experience and that our reception, location, cleanliness, and value contributed to your satisfaction. Your remarks regarding the room are also appreciated, as we continuously strive to provide comfort and quality to all our guests. Your willingness to recommend us is sincerely valued and offers encouragement for our entire team as we continue our efforts to deliver memorable stays for every guest. Kind regards, Guest relations
“Very good location and visitor friendly behavior by reception , cooperative and accomodative”
›Reply from the hotel
Dear Khan, Thank you very much for taking the time to share your feedback and for awarding us positive scores across the key aspects of your stay. We are pleased to know that you found our location convenient for your visit, and that the welcoming and supportive approach of our reception team contributed to a pleasant experience. Your remarks about the room comfort, standards of cleanliness, and the value you received are sincerely appreciated. Your willingness to recommend us is highly valued, and your thoughtful review encourages our team as we continue striving to offer a comfortable and guest-focused environment for all who stay with us. Kind regards, Guest relations
“Excellent location, very kind staff, and sent out each morning with a full belly from their great breakfast.”
- Service: Always very helpful
- Room: worked well for myself
- Location: Bus stop at the front door, and all the attractions within walking distance
- Cleanliness: always spotless inside
- Price: fair price
›Reply from the hotel
Dear Mary Newman, Thank you very much for taking the time to share your thoughtful feedback and for awarding us such high marks across all categories. We are delighted to know that you enjoyed our convenient location, with easy access to public transport and nearby attractions. Your comments about the welcoming and helpful nature of our team are greatly appreciated, as we strive to make each guest feel at home throughout their stay. It is wonderful to hear that your mornings began with a satisfying breakfast and that both the room and the overall cleanliness of our hotel contributed positively to your experience. We are also pleased that you found the price to be fair and that you would recommend us to others. Your kind remarks serve as meaningful encouragement for our entire team as we continue our efforts to provide comfortable and memorable stays for all our guests.
“I had a delightful stay, appreciated the owners, the care they given to my stay and my breakfast each morning before I head out to explore the magical city of Brugge”
- Service: The owner was friendly, carried my carry on upstairs to my room 14. Thank you!
- Room: Spacious room, huge bathroom, door and walls are thin than you can hear next door guest and when guests check in or out.
- Location: Great location! Near public transit, restaurants nearby and a good walking distance to city center
- Cleanliness: Spotless
- Price: A bit high but made up for it with wonderful and delicious breakfast. Best croissant in the city, best scrambled eggs, fresh juice and coffee served each morning
- Breakfast: Best breakfast in town served by a very sweet, kind and beautiful caring lady! Very attentive!
›Reply from the hotel
Good day, Thank you very much for taking the time to share your thoughtful feedback and for awarding us such high marks across all categories. We are truly pleased to know that your stay was enjoyable and that the attentiveness from our team made a positive impact on your experience. It is wonderful to hear that the warm reception upon your arrival, including assistance with your luggage, contributed to your comfort. Your remarks regarding the spaciousness of the room and the generous size of the bathroom are appreciated. We also acknowledge your observations about the sound insulation, as we understand how important a peaceful environment can be. It is rewarding to know that our location was convenient for your visit, with easy access to public transport, dining options, and the city center. We are grateful for your comments on cleanliness and are delighted that the quality and selection at breakfast, especially the croissants and eggs, helped make your mornings memorable. Your input on overall value is also noted, and your willingness to recommend our hotel serves as meaningful encouragement for our entire team as we continue striving to offer memorable experiences for all our guests. Kind regards, Guest relations
“Excellent stay. Really grateful for the kind ’anniversary gift’ on our arrival. Breakfast was plentiful, with a very attentive hostess. A very pleasant venue to have a couple of days away. Highly recommended.”
- Location: Ideal location and in very close proximity to the historic centre of Bruges.
›Reply from the hotel
Dear Fam.Rogers, Thank you very much for taking the time to share your thoughtful feedback and for awarding us perfect scores in every category. We are truly delighted to know that your stay was memorable and that the special anniversary gesture added to your experience. It is wonderful to hear that you enjoyed a plentiful breakfast each morning and found the service from our hostess attentive and welcoming. Your remarks about our hotel’s pleasant setting and ideal location near the historic centre of Bruges are greatly appreciated. We are pleased that the reception, room comfort, cleanliness, and overall value all contributed positively to your visit. Your recommendation means a great deal to us and offers meaningful encouragement for our entire team as we continue striving to create memorable experiences for all our guests. Kind regards, Guest relations
“In a word... wonderful!”
- Service: Everyone was so friendly!
- Location: It was an easy walk to the center of Bruges. And an easy walk from the train station!
- Breakfast: We got a wonderful breakfast every morning.
›Reply from the hotel
Dear Jeff , Thank you very much for taking the time to share your wonderful feedback and for awarding us perfect scores across all categories. We are truly delighted to know that your experience with our reception team was so positive and that you felt warmly welcomed during your stay. It is also rewarding to hear that our location offered the convenience you were looking for, making it easy to walk both to the center of Bruges and from the train station. Your high marks for room quality, cleanliness, and value are greatly appreciated and provide meaningful encouragement for our entire team as we continue striving to deliver memorable and comfortable experiences for every guest. Your willingness to recommend us is sincerely valued. Kind regards, Guest relations
“Hotel Albert 1 offers a very pleasant stay. We stayed 2 nights and without a busy itinerary might have stayed longer.”
- Service: We were warmly received - a very good welcome.
- Room: The room was spacious, clean, and well equipped.
- Location: The hotel is a short walk from the main parts of the town, and not far from the railway station and buses. Despite being opposite a bus station, there was very little noise, thanks to the excellent acoustic glazing.
- Cleanliness: The entire hotel was very clean.
- Price: It was a good price for Bruges at that time.
- Breakfast: The breakfast was served to the table. There was a good choice and plenty to eat. The service was cheerful and helpful.
›Reply from the hotel
Dear Jules , Thank you very much for taking the time to share your thoughtful review and for awarding us perfect scores across all categories. We are delighted to know that your stay at Hotel Albert 1 was comfortable and that the warm welcome at reception set a positive tone for your visit. It is wonderful to hear that your room met your expectations in terms of space, cleanliness, and amenities, contributing to your overall satisfaction. Your remarks regarding the hotel’s convenient location and the effectiveness of the acoustic glazing are greatly appreciated. We are pleased that you found it easy to explore Bruges while still enjoying a quiet environment. Additionally, your comments about the high standard of cleanliness and the value you received are genuinely valued. Knowing that you would recommend us and considered extending your stay are the highest compliments we could receive. Your feedback provides meaningful encouragement for our entire team as we strive to deliver memorable experiences for all our guests. kind regards guest relations
How we collect our reviews
The reviews on this page are collected independently through Customer Alliance. After each stay, guests are invited to rate six aspects of their visit:
- Service
- Room
- Location
- Cleanliness
- Price
- Breakfast
This way, the overall score gives an honest picture of the whole stay — from the welcome to breakfast.
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